Frequently Asked Questions
Everything you need to know about your Bombay Musk™ experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within India. For international orders, please allow 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging with all tags attached. Please note that for hygiene reasons, certain products like accessories and innerwear may be non-returnable.
Are the materials used in Bombay Musk™ clothing sustainable?
We are committed to quality and ethical sourcing. Many of our collections feature premium organic cotton, linen, and recycled blends to ensure comfort while minimizing our environmental footprint.
How can I track my package?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your status directly through the 'Track My Order' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes within India.
How do I find the right size for me?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to your best-fitting garment to ensure a perfect match.